Alex's Autohaus - Midvale, Utah

MrBrett Jones

Alex’s Autohaus has done great work on both my GTI and FType. I’m always impressed at how knowledgeable they are about the cars. They really know their stuff and have steered me the right way. I bring my cars down from Logan when needed. And thanks to Derrick for all the support, you guys rock.

Rexlynd Florendo

What a great shop! A couple weeks ago, I brought in my low mileage 2006 Mercedes E500 Wagon. After almost a year of chasing a problem with the air suspension at the dealerships, Alex’s Autohaus was able to solve the problem within a week. Hendrick was great to work with, very informed, communication was great, and he set the right expectations. This shop is my go to for any issues from here out, their honesty and knowledge has surprised me. The dealer quoted me THOUSANDS for unnecessary work that they said needed to be performed and Alex’s Autohaus was able to get me taken care of for a fraction of the cost due to pinning down the exact problem and not fixing things that were already working. I highly recommend this shop to anyone looking to get any type of work done on their car. You guys are AWESOME!!!

Gary Anthon

We had our Jaguar fixed by Alex's Autohaus and we were very pleased with the work they did. They were great to work with and helped us out when we were in a bind, leaving on a road trip.

We have has Alex's work on several of our European cars and they have always done excellent work.

We would definitively recommend Alex's Autohaus !

Jenny Rojas

The staff at Alex’s Autohaus is fantastic. We took our car in because the heater and blower weren’t working. They listened to what we had to say, and then dug in to find the problem and fixed it! I was most impressed by their constant communication while our car was in their shop. We always knew what was going on and what to expect. I highly recommend.

Jennifer Chan

Hendrick with Alex's Autohaus was such a pleasure to work with! I had reached out to a couple other shops in Utah area for a pre purchase inspection for an out of state car purchase and was referred to Alex's Autohaus. Communication was great, got my mercedes inspected same day and provided detailed report of what was needed for the car. Even gave tips on how to work with the dealer for repairs. They made buying a car from out of state such a breeze, 10/10 would recommend 🙂

Cregg Cannon

I had previously written a poor review based on my experience about a year ago. However, after talking and working through my Mini Cooper issues I found that a lot of the problem with my experience was on me and poor communication on my part. No one likes to sink a lot of money into a 12 year old car. The staff here has worked very hard to rectify the problems and I’m grateful for the engine warranty that came after we rebuilt the engine. I had some check engine lights on and I took it back to Alex’s Autohaus and they replaced the light sensor and did a diagnostic on the engine at no cost because it was covered under their warranty. Their new ownership and honest Staff especially Neil, and skilled labor have helped me work through my car issues. My recent experience has turned me from a 1 star to a 5 star and they have turned me from a negative review to a positive review. This is difficult to do and shows how much they care about their customers needs and their reputation. I would recommend taking your European car to Alex’s Autohaus. They are fair and your car will be in good skilled hands.

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Took my bmw here for a tune and it was a great experience. I'm new to the whole car scene, but they were super informative and explained exactly what was going to happen and dumbed it down for me so I can understand lol. But overall great experience and would definitely recommend.

Todd C

Brought our volkswagon golf to this place to check and repair engine oil leaks. They gave us the diagnosis and we agreed to have them perform the repairs. One of the oil leaks was the rear main seal which requires the clutch and flywheel to be removed. We asked them to inspect the clutch since they would have it off and if it is due for a clutch, replace it. They repaired the oil leaks and replaced the clutch. We picked up the car and within 2 weeks it was very difficult to shift into gear. We brought the car back to them and explained the new problem. 3 days later they called us and said it needs a transmission. Now keep in mind we didn't have any transmission problems prior to them working on the car or with the old clutch. What's frustrating is these guys made no attempt to right the situation. They buried their heads in the sand faster than they could say their own name. They didn't go back and recheck their work or the new clutch they installed. They showed us some pictures of used oil from the transmission that meant nothing. Each person you talk to at this place has a different story. They took 0 accountability or responsibility. Of course we didn't let them sell us a transmission we didn't need.

I called and spoke with them about the car and they asked that we bring it back. They are going to do some disassembly and Neal asked that I come in person and they will go over a few things with me. Neal and their tech Derrick gave me a rundown on what they found with their work and the clutch. They proved me wrong and the clutch they installed is working correctly and it does appear to be an internal failure of the transmission. Poor timing. These two fellas were very professional and knowledgeable. I'm satisfied and I wouldn't be afraid to have these fellas perform repairs to our vehicles in the future. Great job.