Autohaus BMW - St. Louis, Missouri

Robyn Slen

Autohaus BMW has excellent customer service!

Robert Kraetsch

Autohaus of STL

S H (Silentorchid)

Marquis was an amazing help with our new purchase. We tend to understand dress when we go shopping for a new car. The reason for this is the sales staff tends to leave us alone until we seek them out. On this occasion Marquis came out instantly introduced himself asked what we were interested in and did not pressure us or made us feel like we didn’t belong there. Everyone from start from finish was friendly, respectful and professional. For the first time it was a pleasure to but a car!!! Thank you everyone for a great experience.

Tony Pitcher

Keeping it 100% honest. Almost perfect, but I won't reduce this 5-star rating based on the hiccup we had in Financing because it seemed to be an issue with the system itself. We drove from Kansas City to St. Louis to pick this up and it was a learning experience on the EV supercharging network outside of Tesla's superchargers which we were using before. In fact, 2 of the 3 charging stations we stopped at along I-70 were either not working or had issues. This is about the only thing I'll miss about owning a Tesla.

We left at 5am and got back at 7pm, with about an 1 and 1/2 to 2 hour delay in Financing which ended up working in our favor with a reduction in payment. Tracy was very apologetic and said they would make it up to us which again we ended up paying less than we expected so that's already a win. I will say on the whole the day trip was well worth it to get this i5 M60 exactly how we wanted it (particularly in this Brooklyn Grey), and it gave us a chance to really enjoy the Driving Assistant Plus with Highway Assistant. I had the Full Self Driving with our Tesla and BMW's approach is far superior in my opinion after experiencing both systems.

Big thanks to Brett for putting this deal together and for being patient while I shopped the other BMW dealerships. He wasn't dissuaded and he always was positive and courteous to me from start to finish. Very appreciative of Zach as well on the BMW Genius side for walking us through the car's setup, enrollment process, and even helping me over the phone at the Electrify America supercharging station on the way home so we could take advantage of the complimentary 2-year charging service.

I would happily purchase or lease a vehicle from this dealership again in the future, and I will also point friends their way if they're looking for a good deal with quality people. Thank you!

Jim Richardson

Great experience from the minute I pulled in the parking lot. My advisor, Brett, met us, introduced himself and he did a great job, start to finish! I couldn’t be happier with the experience of purchasing our certified BMW from the Autohaus team.

Sarin Soyemi

10/10 would recommend! What an incredible experience at Autohaus BMW, so much so that I'm returning 1-week after my purchase to leave a laudatory review! I recently relocated from NYC to St. Louis, Missouri, and I was very apprehensive about purchasing my first vehicle; however, my Autohaus experience was and has been outstanding!

Steve Zitko, Client Advisor, was truly exceptional! Steve is professional, knowledgable, transparent, thoughtful, very responsive, and, overall, such a gentleman. The service you will receive at Autohaus is highly personalized to meet every clientele's needs. Further, their establishment/facility is well-decorated and in pristine condition. Ironically, I had never considered purchasing a BMW before arriving to St. Louis. However, I feel blessed and very grateful that my first personal car purchase was seamless and effortless.

Thanks to Autohaus BMW in St. Louis & Steve Zitko, I will always remember my first car purchase experience fondly and positively! - Soyemi

De Condit

Heather is finance was the most outstanding part of our experience at Autohaus. We filled out minimal paperwork. Then met at our appointment time the next day and everything was well prepared. We were in and out with a through job that seemed effortless for her. Knows her business and was a delight to speak with.
Nick took the time to talk with us about our needs and got it right. He showed us an X7 that we did not show up to look at. We bought it immediately after our test drive. It met our needs and Nick was knowledgeable, kind, and allowed us space to have our own opinions. Sold.

D D

Jens, …honestly and loyalty. Realistic approach is comforting and always available with factual answers. This is my 2nd X5 buying from him and I still have the previous one which is still a beauty! He’s the best out of all the BMW in Illinois & Missouri. Butter!