East Bay Autohaus - Antioch, California

Leo A.

I had an outstanding experience at East Bay Autohaus, and Tiffany was the true star of the show. From start to finish, her professionalism, knowledge, and genuine care for customers were evident. She went above and beyond to ensure that every aspect of my visit was smooth, efficient, and enjoyable.

Tiffany’s expertise in the automotive world is unmatched. She patiently answered all my questions, provided honest recommendations, and made sure I understood the entire process. Her attention to detail and commitment to exceptional service set a new standard for what customer care should look like.

What truly sets Tiffany apart is her warm and approachable demeanor. She made me feel like a valued customer, not just another transaction. Whether it was coordinating service for my vehicle or simply checking in to ensure I was satisfied, she showed a level of dedication that is rare to find.

East Bay Autohaus is fortunate to have someone as exceptional as Tiffany on their team. I highly recommend this location, and if you’re lucky enough to work with Tiffany, rest assured you’ll be in the best hands possible. Thank you, Tiffany, for going the extra mile and making this experience one to remember!”

CHRISTINA W.

Extremely professional! Very clean and fast service! I had the radiator replaced in my car. It was done in 2 days. I was very impressed with their thorough and detailed inspection with photos. Love the after hours pick up and drop off service. Plus they washed my car! I highly recommend East Bay Autohaus!! 100000/10 stars!

Jenna C.

Tiffany is an absolute pleasure to work with every time! She is so responsive and communication is absolutely stellar. She truly puts her clients first and will work relentlessly to ensure the transaction is smooth with every visit. I can not say enough good things about Tiffany and would highly recommend working with her. We have worked together on various occasions and she is the most organized, professional, and caring individuals I have ever come across in the auto industry. She is such an asset to the team at East Bay!

Marcia H.

They were great! I've been having a problem with my engine service light coming on. I had taken it in to my mechanic several times who would run diagnostics and replace something that came up but then after driving home the next day the engine light would be on again. With my mechanic overseas I decided to try Easy Bay AutoHaus who my mechanic used to work when in Oakley. They were wonderful! The diagnostic they ran showed another sensor that needed replacement. They replaced it but again the engine service light came on the next day. I called them and they took it the next day and found that the dealership had sold them a faulty part which they were able to have a replacement delivered the next day and had my car ready for me to pick early the next day. They were very accommodating in helping me and my husband with transportation given I was unable to drive due to surgery I had recently had. I will definitely use them again!

leroy H.

The most professional and thoughtful shop I've ever worked with maintaining my two mercedes vehicles. This is the only shop I allow to care for my cars as they go above and beyond to insure customers satisfaction quality mechanics and everyone is very knowledgeable on mercedes from the owner to the counter person. Truly a honest shop has been a pleasure to do business with.

edgar B.

East Bay Autohaus has been my go to independent shop for several of my German vehicles past and present. I continue to bring vehicles there as they do quality work and have suggested what repairs should be done immediately vs what can be held off for a bit in order to spread out cost. I appreciate this.
They have consistently delivered quality service and honest repair feedback on my vehicles.

Robert S.

Great experience! They fix my car right the first time,and return my car to me in timely manner. Ian and tifiny is the best. I will return.when my cars need attention. Thank you all.I highly recommend for all your automotive repair needs

George B.

This had to be the best shop that I have ever taken any of my autos to in my 82 years of being around California. It had many accommodations for me the customer and the car was in good hands to. Pictures, tests that could be seen and understood. Everything was none to be current and they also gave me an estimate of the original battery, etc that will be going bad here pretty soon. Highly recommend East Bay Autohaus for your M.B.